How (TMS) Telephone Management Systems can save your bottom line
Author: Louis Burger | Date: 15 January 2010 11h20
Implementing a cost-effective organisational telecommunication infrastructure is an essential task for companies today, as maintaining a watchful eye on your telecommunication costs is becoming a standard procedure due to ever increasing profit-margin difficulties.
What is a Telephone Management System?
A telephone management system can turn that “unknown” area of your telecommunication bill into a detailed report, as well as offer cost saving mechanisms that your company shouldn't go without. Here are some of the top level functions of a quality TMS or telephone management system:
Management of abuse and usage
If you are battling with staff telephone abuse or simply would like to recognise the usage patterns of some of your telephonic units, a TMS would be the perfect option for your business. Detailed reports can be drawn up at any time ensuring your keep control over where your budget is being spent.
Comprehensive Reporting
Our telephone management systems offer a wide variety of reports from a top level overview, down to a specific user's usage pattern and budget usage. These reports can be scheduled to run at specific times on a daily, weekly and monthly basis. Graphs and customizable reports are also available apart from our standard reporting templates that are offered.
To find out more on how CCS-Africa's Telephone Management Systems (TMS) can save your company money,give us a call on 0861 22 77 29 or simply email our experience and dedicated team at info@ccs-africa.co.za
General
A telephone management system should be user-friendly at all times ensuring smooth and efficient handling and usage. Our telephone management systems offer unlimited user lines, unlimited extensions and Desktop SMS functionality is also included in our TMS package amongst many other features.
Why use a Telephone Management System?
There are many reasons why a business should consider making use of a telephone management system. Some of these reasons include the following:
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Do you need to pin point high cost contribution areas?
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Are you looking to have a single view of all telecom expenses?
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Do you want to lower your internal call costs?
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Are your telecommunication costs accumulating blindly?
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Do you want to reduce call answering times?
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Do you want to reduce missed calls?
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Are you looking to improve productivity?
Whatever your reasons, get a quote on CCS-Africa's Telephone Management Systems (TMS) today by giving our sales team a call on 0861 22 77 29 or simply email us at info@ccs-africa.co.za.
CCS-Africa also specialises in Linux Email Servers, Linux Storage Servers, Connectivity Solutions, Call Centre Solutions, PBX systems, IT Services and Least Cost Routing.
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